Your competitors can buy the same AI. They can't buy your people.
I deliver two things.
- The software that makes delegating routine tasks to your AI safe.Free, and yours forever.
- The coach so that your people do delegate.That is what you pay for.
First step: three weeks on your team's real work.
€9,000 plus VAT for the three weeks. If it is not worth it, you stop there. When I go, you continue, and you don't owe me anything.
Where the time goes
Which hours of your team's day would a customer pay for?
A salesperson types order lines into the ERP. A buyer chases delivery dates. Customer service answers "where is my order?" all day. Your customers pay for none of it.
The answer is hours back, spent on customers: more calls, more quotes won, more deliveries on time.
Examples, department by department
Examples by department
Customer service
You pay them to keep customers when things go wrong.
- Answering "where is my replacement part?" emails
- Calling the customer with the third complaint this year
You see it in: repeat complaints, after-sales revenue
Inside sales and order management
You pay them to keep customers buying.
- Typing order lines from customer PDFs into the ERP
- Calling customers whose orders drop, before a competitor does
You see it in: reorder rate, on-time-in-full, credit notes
Technical sales
You pay them to win quotes that still make money.
- Searching old quotes for "what did we offer last time?"
- Talking to the customer's engineers about what they really need
You see it in: quote turnaround, hit rate, margin per order
Purchasing
You pay them to buy better than your competitors.
- Chasing order confirmations and delivery dates by email
- A second source for the parts your customers depend on
You see it in: price variance, savings booked, late orders caused by supply
Finance
You pay them to protect your cash.
- Matching incoming payments to open invoices
- Clearing the disputes behind overdue invoices
You see it in: days sales outstanding, invoice disputes, bad debt
Key accounts
You pay them to grow your largest customers.
- Writing visit reports in the evening
- One more well-prepared customer visit a week
You see it in: visits per month, revenue per key account
Logistics
You pay them to deliver on time, at the lowest cost.
- Booking carriers and printing labels
- Warning customers before a delivery is late
You see it in: on-time delivery, freight cost per shipment
Controlling
You pay them to show where you make and lose money.
- Rebuilding the same Excel reports every month
- Margin by customer, handed to sales
You see it in: days to close, margin by customer
HR administration
You pay them to keep the people your customers rely on.
- Writing certificates and confirmations
- Onboarding talks that keep new hires through probation
You see it in: early leavers in probation
Marketing
You pay them to bring in qualified leads.
- Typing trade-fair contacts into the CRM
- Working the few contacts that could become real projects
You see it in: time to first call, cost per qualified lead
Where does your company pay for work that needs no judgement?
Tell me where the time goes, and I'll show you how it could reach your customers instead.
Get in touchHow it works
Your people set the limits. Nothing runs outside them.
AI today does more than write text. It can type into your ERP, update your CRM and send emails in your company's name. That is where the routine sits, and why it needs limits.
Each person sets the limits for their part: amounts, recipients, systems. Before any action that matters, the software needs a signed OK in a named person's name, for this one action. That OK is called a ticket. No ticket, nothing runs.
Four requests, four outcomes:
Three ways a person can allow an action
Runs on its own
Within the limits, the AI acts without asking. Each action still gets a ticket in the person's name. For example: confirming delivery dates.
Asks first
The AI prepares the action. A person sees it and says yes or no before anything runs. For example: a reply to a complaint.
Asks above a limit
The AI acts on its own up to an amount your people set. Above it, it asks. For example: orders up to €10,000.
What a ticket looks like
Every action that runs gets a ticket like this, signed before it runs:
- Mandate
- Maria Hofer · Customer Service Lead
- Scope
- payments.refund
- Limits
- ≤ €500 · single transaction · 20 a day
- Issued
- 2026-09-14 14:22 UTC
- Expires
- 2026-09-14 14:52 UTC
€127.40 → cust_4f81e2 · done 14:23 UTC
Gateway: allowed (within limits)
Your organisation
Your structure stays. Your people's day changes.
Roles, reporting lines and approval rules stay. Whoever is responsible for a task stays responsible, even when AI does part of it. What changes is where their time goes: more customers, more work that needs judgement. Suveren never measures how fast or how well people work.
Your works council and your IT are at the table from week one. I explain what the software records and what it never records, and you agree it with your works council before anything runs.
Legal, data protection and controlling
I sit with your counsel and your data protection officer on GDPR, the EU AI Act, what the software sees, where it runs and under which licence. With your controller I set up how the time back is measured and where it goes.
The way there
Thirty minutes. Three weeks. Three months. One year.
One partner for the whole transition. I start small on purpose: two or three people and a few of their tasks. From there it grows: every two months another team, across the company.
- Do one to three of your teams spend their day feeding systems, typing orders into the ERP or chasing dates by email, instead of talking to customers?
- Can two or three people and your IT, in-house or external, join for three weeks?
- Can the systems the task needs be connected technically? Your IT answers a short list of questions from me.
All three yes?
NoYou stop. 30 minutes, nothing more.
Can enough time be freed for your customers?
NoYou stop. €9,000, nothing more.
Does your first team work with its own limits, in production?
NoYou stop. What runs stays yours.
Then my part is done.
EndYour company carries on as it already does. €0 after year one.
The three weeks
What is it worth? Calculate it before you commit.
Pick one area, such as sales. I simulate your cases and measure two things: can AI handle them reliably and safely, and how much of your team's time does that free? Before any work moves to the AI, I agree with you what the freed time is for. If there is nothing more valuable to do with it, I'll tell you to stop.
Day 21: Does it work reliably? Does the team want to keep working this way? Can your IT run it? Do you know where the freed time will go? With the numbers, you calculate the potential and decide: three months in production, or stop.
Is it worth it?
NoYou stop. €9,000, nothing more.
The pricing model
What you pay. What you never pay.
You do not pay for consultant days. My share is based on the cost of the time released, not on what your people create with it. That upside stays with you.
No lock-in
Whenever it ends, nothing is lost.
You never need me to run it. From day one your IT runs the software and your people own the limits. What I add is speed: your first team delegates within weeks instead of a year, and each next team faster than the last. You decide how fast the next teams follow.
Nothing runs through me. The software sits on your computers, and the server that signs the tickets runs with me only in the three weeks, then on yours. Your passwords and your AI accounts stay with your IT; I never get access. If I stop working with you, your people and your AI carry on.
The software stays with you whatever happens: you get the source code with the right to change it, forever. It follows the Human Agency Protocol, an open-source protocol. Change the AI, the vendor or me, and keep every rule your people wrote. Your IT can have the software checked for security by whom it likes, as often as it likes.
For your IT: how it runs and how to check it →Suveren
What Suveren is
Suveren is two things. A program that holds the AI to your people's limits: free, open, and yours to keep. And the way of bringing it into a company: who decides what, how a team hands over its first task, what IT runs, what the works council sees. The program anyone can download. The second part is work with your people, and that is what you pay for. I developed Suveren and do that part with you: Andreas Schadauer, Vienna, twenty-five years of building software with teams inside businesses.
I bring the acceleration, you keep the capability. Today I work the way I suggest your people work: the AI does the routine, my admin included, and the coding; my experience decides what goes out, and every email and post it sends carries a ticket in my name first. Ask to see my tickets in the thirty minutes.
1The thirty minutes
Pick a slot directly, or leave your details and I'll arrange it.
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- 2I'll arrange the thirty minutes
If you booked a slot, that is it: the invitation is in your calendar. If you left your details, I'll get in touch once you have confirmed your email, by email and arrange the thirty minutes. The confirmation is there so nobody can register you without your knowledge.