Your competitors can buy the same AI. They can't buy your people.

I deliver two things.

  1. The software that makes it safe to hand routine work to your AI.Free, and yours forever.
  2. The coach who makes sure your people actually delegate.That is what you pay for.

First step: three weeks on your team's real work.

€9,000 plus VAT for the three weeks. If it is not worth it, you stop there. When I leave, you carry on and owe me nothing.

Get in touch

Where the time goes

Which hours of your team's day would a customer pay for?

A salesperson types order lines into the ERP. A buyer chases delivery dates. Customer service answers "where is my order?" all day. Your customers pay for none of it.

Most AI projects askWhich steps can we automate with AI?
I askWhich steps would your customers pay a person for? The rest your people delegate to the AI.

What you get is hours back, spent on customers: more calls, more quotes won, more deliveries on time.

Examples, department by department

Examples by department

Customer service

You pay them to keep customers when things go wrong.

Today
  • Answering "where is my replacement part?" emails
Instead
  • Calling the customer with the third complaint this year

You see it in: repeat complaints, after-sales revenue

Internal sales and order processing

You pay them to keep customers buying.

Today
  • Typing order lines from customer PDFs into the ERP
Instead
  • Calling customers whose orders are slipping, before a competitor does

You see it in: reorder rate, on-time-in-full, credit notes

Technical sales

You pay them to win quotes that still make money.

Today
  • Searching old quotes for "what did we offer last time?"
Instead
  • Talking to the customer's engineers about what they really need

You see it in: quote turnaround, hit rate, margin per order

Purchasing

You pay them to buy better than your competitors.

Today
  • Chasing order confirmations and delivery dates by email
Instead
  • Finding a second source for the parts your customers depend on

You see it in: price variance, savings booked, orders late because of suppliers

Finance

You pay them to protect your cash.

Today
  • Matching incoming payments to open invoices
Instead
  • Clearing the disputes behind overdue invoices

You see it in: debtor days, invoice disputes, bad debt

Key accounts

You pay them to grow your largest customers.

Today
  • Writing visit reports in the evening
Instead
  • One more well-prepared customer visit a week

You see it in: visits per month, revenue per key account

Logistics

You pay them to deliver on time, at the lowest cost.

Today
  • Booking carriers and printing labels
Instead
  • Warning customers before a delivery is late

You see it in: on-time delivery, freight cost per shipment

Controlling

You pay them to show where you make and lose money.

Today
  • Rebuilding the same Excel reports every month
Instead
  • Margin by customer, handed to sales

You see it in: days to close, margin by customer

HR administration

You pay them to keep the people your customers rely on.

Today
  • Writing reference letters and employment confirmations
Instead
  • Onboarding conversations that keep new hires past probation

You see it in: leavers during probation

Marketing

You pay them to bring in qualified leads.

Today
  • Typing trade-fair contacts into the CRM
Instead
  • Working the few contacts that could become real projects

You see it in: time to first call, cost per qualified lead

Where does your company pay for work that needs no judgement?

Tell me where the time goes, and I'll show you how it could reach your customers instead.

Get in touch

How it works

Your people set the limits. Nothing runs outside them.

AI today does more than write text. It can type into your ERP, update your CRM and send emails in your company's name. That is where the routine work is, and why it needs limits.

Your peopledecide what the AI may do
The AIChatGPT, Claude, Copilot, your own model, and the AI workflows and agents you already run
Suveren softwareon your computers. Checks every action against your people's limits before it runs. Outside them, nothing runs.
Your systemsemail · ERP · CRM · bank

Each person sets the limits for their own area: amounts, recipients, systems. Before any action that matters, the software needs a signed OK, in a named person's name, for that one action. That OK is called a ticket. No ticket, nothing runs.

Four requests, four outcomes:

Confirm a new delivery date to a customer · within the limits
Allowedticket issued, runs on its own
Reply to the customer's complaint · asks first
WaitingMaria says yes, her name goes on the ticket
Order 2,400 units for a customer order, €14,800 · asks above €10,000
Waitingon its own up to the limit, asks above it
Transfer €40,000 to a new payee · outside the limits
Blockedno ticket · nothing runs
Three ways a person can allow an action
1

Runs on its own

Within the limits, the AI acts without asking. Each action still needs a ticket in the person's name before it runs. For example: confirming delivery dates.

2

Asks first

The AI prepares the action. A person sees it and says yes or no before anything runs. For example: a reply to a complaint.

3

Asks above a limit

The AI acts on its own up to an amount your people set. Above it, it asks. For example: orders up to €10,000.

What a ticket looks like

No action runs without a ticket like this, signed first:

Ticketr_8f3b2c4d
In the name of
Maria Hofer · Customer Service Lead
Scope
payments.refund
Limits
≤ €500 · single transaction · 20 a day
Issued
2026-09-14 14:22 UTC
Expires
2026-09-14 14:52 UTC
Permits this one action
Refund · Order #84219
€127.40 to cust_4f81e2
Suveren software: within limits, requested 14:22 UTC
Signature · ed25519
8f3b2c4d9a1e7b6f5c8d2a3e9f1b7c4d6e8a2f5b9c1d4e7a3b6f8c2d5e9a1b4c
What a ticket contains, exactly →

Your organisation

Your structure stays. Your people's day changes.

Roles, reporting lines and approval rules stay. Whoever is responsible for a task stays responsible, even when AI does part of it. What changes is where their time goes: more customers, more work that needs judgement. Suveren never measures how fast or how well people work.

Your works council and your IT are at the table from week one. I explain what the software records and what it never records, and you agree it with your works council before anything runs.

Legal, data protection and controlling

I sit down with your lawyer and your data protection officer and go through GDPR, the EU AI Act, what the software sees, where it runs and under which licence. With your controller I set up how the freed time is measured and where it goes.

The way there

Thirty minutes. Three weeks. Three months. One year.

One person for the whole transition, start to finish. I start small on purpose: two or three people and a few of their tasks. From there it grows, one more team every two months, across the company.

Thirty minutes
A free conversation about three questions:
  • Do one to three of your teams spend their day feeding systems, typing orders into the ERP or chasing dates by email, instead of talking to customers?
  • Can two or three people and your IT, in-house or external, join for three weeks?
  • Can the systems the task needs be connected technically? Your IT answers a short list of questions from me.
You get an honest answer and the fixed price for the whole transition.

All three yes?

NoYou stop. Thirty minutes, nothing more.

Three weeks
€9,000 fixed. I take the cases from one area of your business, run them in a simulation and measure two things: does the AI handle them reliably, and how much time does that free up? You put a number on it before you commit. How the three weeks work

Does it free enough time for your customers?

NoYou stop. €9,000, nothing more.

Three months
Your IT installs the Suveren software and connects your systems, with me beside them. The routine parts of that job your IT can hand to your company's own AI, following my written instructions; your IT alone holds the keys. Your first team hands its routine work to the AI in your real systems and spends the time on customers. The more the record shows it works, the more room the team gives the AI. Whoever does your numbers measures what the team gains, never what one person does.

Is your first team working to its own limits, in your live systems?

NoYou stop. What runs stays yours.

One year
Team by team, every two months, more of your company gets time back for customers. Your HR builds it into onboarding, so new colleagues work this way from their first day.

Then my part is done.

EndYour company carries on as it already does. €0 after year one.

The three weeks

What is it worth? Put a number on it before you commit.

Pick one area, such as sales. I run your cases in a simulation and measure two things: can the AI handle them reliably and safely, and how much of your team's time does that free up? Before any work moves to the AI, we agree what the freed time is for. If there is nothing more valuable to do with it, I will tell you to stop.

Your people, at the tableI work on site with the two or three people who will run it afterwards, with your works council and IT at the table. We prepare the first test cases together; then your people run their own, the way they will day to day.
Nothing live is touchedOne company laptop, and either an account with your own AI provider that can act rather than just answer, or a small ChatGPT or Claude licence. The systems your IT confirmed — ERP, CRM and email — are simulated, with realistic data built from anonymised real cases. Other systems on request, not included. The AI, the Suveren software and your cases are the same as they will be later, live. Your live systems stay untouched. During the three weeks, the server that signs the tickets runs with me and sees nothing but the tickets. From the three months on, it runs on your own servers.
Your rules, your limitsYour team decides what the AI may do, and up to what limit. Above that, a person approves first. Change the rules and run the same cases again.
Numbers you can compareEvery test run, covering several cases, ends in a report: what worked and what did not. Compare the runs and see whether they improve. Set them against the time the work takes today, and you have the time freed, in hours.

Day 21: Does it work reliably? Does the team want to keep working this way? Can your IT run it? Do you know where the freed time will go? With the numbers in hand, you work out what it is worth and decide: three months live, or stop.

Is it worth it?

NoYou stop. €9,000, nothing more.

The pricing model

What you pay. What you never pay.

You payA fixed price for the transitionThe first three weeks cost €9,000, plus VAT. Stop then, and that is all you pay. The full price is on the table in the thirty-minute call.
ThenA share of the time freedFor twelve months only, at your cost per hour, and capped so that year one never costs you more than it saves. Whoever does your numbers signs off the method before it starts.
After one yearNothingMy share ends. The software never cost anything: no licence, no subscription, no fee per action.

You do not pay for consultant days. My share is based on what the freed time costs you, not on what your people make of it. That gain is yours.

Get in touch

Nothing ties you in

Whenever it ends, nothing is lost.

You never need me to run it. From day one your IT runs the software and your people set the limits. What I add is speed: your first team delegates within weeks instead of a year, and each team after that faster than the one before. You decide how fast the next teams follow.

Nothing runs through me. The software sits on your computers, and the server that signs the tickets runs with me only during the three weeks, then on your own servers. Your passwords and your AI accounts stay with your IT; I never get access. If I stop working with you, your people and your AI carry on.

The software stays with you whatever happens: you get the source code, with the right to change it, forever. It follows the Human Agency Protocol, an open-source protocol. Change the AI, the supplier or me, and every rule your people wrote stays. Your IT can have the software checked for security by whoever it likes, as often as it likes.

For your IT: how it runs and how to check it →

Suveren

What Suveren is

Suveren is two things. A program that holds the AI to your people's limits: free, yours to keep, source code included. And the way of bringing it into a company: who decides what, how a team hands over its first task, what IT runs, what the works council sees. Anyone can download the program. The second part is work with your people, and that is what you pay for. I developed Suveren and do that part with you: Andreas Schadauer, Vienna, twenty-five years of building software with teams inside businesses.

I bring the speed; the ability stays with you. Today I work the way I suggest your people work: the AI does the routine, my admin and my coding included; my experience decides what goes out, and every email and post it sends needs a ticket in my name before it goes. Ask to see my tickets in the thirty-minute call.

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