More time for customers, without losing control.

Not an AI workshop, not a strategy deck: we start with a three-week test on your team's real work. Your people delegate routine tasks to the AI, within limits they set. We measure the time they win back for your customers.

€9,000 for the three weeks. If it is not worth it, you stop there, and that is all you pay. In one year it runs without us: no licence, no subscription.

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Where the time goes

Which hours of your team's day would a customer pay for?

A salesperson types order lines into the ERP. A buyer chases delivery dates. Customer service answers "where is my order?" all day. Your customers pay for none of it.

We amplify your people. We do not replace them.

Most AI projects askWhich steps can we automate with AI?
We askWhich steps would your customers pay a person for? The rest your people delegate to the AI.

The answer is hours back, spent on customers: more calls, more quotes won, more deliveries on time.

Examples, department by department

Examples by department

Customer service

You pay them to keep customers when things go wrong.

Today
  • Answering "where is my replacement part?" emails
Instead
  • Calling the customer with the third complaint this year

You see it in: repeat complaints, after-sales revenue

Inside sales and order management

You pay them to keep customers buying.

Today
  • Typing order lines from customer PDFs into the ERP
Instead
  • Calling customers whose orders drop, before a competitor does

You see it in: reorder rate, on-time-in-full, credit notes

Technical sales

You pay them to win quotes that still make money.

Today
  • Searching old quotes for "what did we offer last time?"
Instead
  • Talking to the customer's engineers about what they really need

You see it in: quote turnaround, hit rate, margin per order

Purchasing

You pay them to buy better than your competitors.

Today
  • Chasing order confirmations and delivery dates by email
Instead
  • A second source for the parts your customers depend on

You see it in: price variance, savings booked, late orders caused by supply

Finance

You pay them to protect your cash.

Today
  • Matching incoming payments to open invoices
Instead
  • Clearing the disputes behind overdue invoices

You see it in: days sales outstanding, invoice disputes, bad debt

Key accounts

You pay them to grow your largest customers.

Today
  • Writing visit reports in the evening
Instead
  • One more well-prepared customer visit a week

You see it in: visits per month, revenue per key account

Logistics

You pay them to deliver on time, at the lowest cost.

Today
  • Booking carriers and printing labels
Instead
  • Warning customers before a delivery is late

You see it in: on-time delivery, freight cost per shipment

Controlling

You pay them to show where you make and lose money.

Today
  • Rebuilding the same Excel reports every month
Instead
  • Margin by customer, handed to sales

You see it in: days to close, margin by customer

HR administration

You pay them to keep the people your customers rely on.

Today
  • Writing certificates and confirmations
Instead
  • Onboarding talks that keep new hires through probation

You see it in: early leavers in probation

Marketing

You pay them to bring in qualified leads.

Today
  • Typing trade-fair contacts into the CRM
Instead
  • Working the few contacts that could become real projects

You see it in: time to first call, cost per qualified lead

Where does your company pay for work that needs no judgement?

Tell us where the time goes, and we show you how it could reach your customers instead.

Get in touch

How it works

Your people set the limits. Nothing runs outside them.

AI today does more than write text. It can type into your ERP, update your CRM and send emails in your company's name. That is where the routine sits, and why it needs limits.

The AI is the one your company uses or chooses: ChatGPT, Claude, Copilot or your own, including the AI workflows, processes and agents you already have set up. If Copilot did little for you, here is the difference. We connect the AI to your systems and give it a clear part of real work, set up with your people on their real tasks.

Your peopledecide what the AI may do
The AIChatGPT, Claude, Copilot, your own model, and the AI workflows and agents you already run
Suveren softwareon your computers. Checks every action against your people's limits before it runs. Outside them, nothing runs.
Your systemsemail · ERP · CRM · bank

The Suveren software sits in between, on your own computers, not with us. Each person sets the limits for their part: amounts, recipients, systems. Before any action that matters, the software checks them and asks for a ticket: a signed OK in a named person's name, before the action. No ticket, nothing runs.

Four requests, four outcomes:

Confirm a new delivery date to a customer · within the limits
Allowedruns on its own, ticket issued
Reply to the customer's complaint · asks first
WaitingMaria says yes, her name goes on the ticket
Order 2,400 units for a customer order, €14,800 · asks above €10,000
Waitingon its own up to the limit, asks above it
Wire €40,000 to a new payee · outside the limits
Blockedno ticket · nothing runs
Three ways a person can allow an action
1

Runs on its own

Within the limits, the AI acts without asking. Each action still gets a ticket in the person's name. For example: confirming delivery dates.

2

Asks first

The AI prepares the action. A person sees it and says yes or no before anything runs. For example: a reply to a complaint.

3

Asks above a limit

The AI acts on its own up to an amount you set. Above it, it asks. For example: orders up to €10,000.

What a ticket looks like

Every action that runs gets a ticket like this, signed before it runs:

Mandate ticketr_8f3b2c4d
Mandate
Maria Hofer · Customer Service Lead
Scope
payments.refund
Limits
≤ €500 · single transaction · 20 a day
Issued
2026-09-14 14:22 UTC
Expires
2026-09-14 14:52 UTC
Action
Refund issued · Order #84219
€127.40 → cust_4f81e2 · done 14:23 UTC
Gateway: allowed (within limits)
Signature · ed25519
8f3b2c4d9a1e7b6f5c8d2a3e9f1b7c4d6e8a2f5b9c1d4e7a3b6f8c2d5e9a1b4c
What a ticket contains, exactly →

Your organisation

Your structure stays. Your people's day changes.

Roles, reporting lines and approval rules stay. Whoever is responsible for a task stays responsible, even when AI does part of it. What changes is where their time goes: more customers, more work that needs judgement. Suveren never measures how fast or how well people work.

Your works council and your IT are at the table from week one. We explain what the software records and what it never records, and we agree it with your works council before anything runs.

Legal, data protection and controlling

We sit with your counsel and your data protection officer on GDPR, the EU AI Act, what the software sees, where it runs and under which licence. With your controller we set up how the time back is measured and where it goes.

The way there

Thirty minutes. Three weeks. Three months. One year.

One partner for the whole transition. We start small on purpose: two or three people and a few of their tasks. From there it grows: every two months another team, across the company.

01
Thirty minutes
A free conversation about four questions:
  • Are one to three teams too busy operating systems, such as typing orders into the ERP or chasing dates by email, to give customers enough time?
  • Do you know what they would do for customers with that time?
  • Can two or three people and your IT join for three weeks?
  • Can the systems the task needs be connected technically? Your IT answers a short list of questions from us.
You get an honest answer and the fixed price for the whole transition.

All four yes?

NoYou stop. 30 minutes, nothing more.

02
Three weeks
€9,000 fixed. We simulate the use cases of one area of your business, with the systems your IT confirmed can be connected, to see whether AI handles them reliably and how much time it frees, so you can calculate the potential before you commit. How the three weeks work

Can enough time be freed for your customers?

NoYou stop. €9,000, nothing more.

03
Three months
First, your IT sets up the AI helpers that install the Suveren system and the connections to your systems, in your company's own AI account, following our instructions, and runs them from then on. Your first team hands its routine to the AI in your real systems and spends the time on customers. The more the record shows it works, the more room the team gives the AI. Your controller measures what the team wins, never a single person.

Does your first team work with its own limits, in production?

NoYou stop. What runs stays yours.

04
One year
Team by team, every two months, more of your company wins time for customers. Your HR builds it into onboarding, so new colleagues start this way from day one.

Then it runs without us.

EndYour company carries it on alone. €0 after year one.

The three weeks

What is it worth? Calculate it before you commit.

Pick one area, such as sales. We simulate your cases and measure two things: can AI handle them confidently and securely, and how much of your team's time does that free? Whether that time goes into more valuable work is your question. €9,000 fixed, plus VAT.

01
Your people, at the table
We work together at your location with the two or three people who will run it afterwards. Works council and IT at the table. We prepare the first test cases together; then your people run their own, the way they would in production.
02
Nothing live is touched
One company laptop and your own AI provider with agent capabilities, or a small ChatGPT or Claude licence. We simulate only the systems your IT confirmed can be connected: ERP, CRM and email, with realistic data based on anonymised real-world cases; other systems on request, not included. The AI, the Suveren software and your cases are the same as later in production. Only the systems are simulated. Your live systems stay untouched. Our server sees only the approval records.
03
Your rules, your limits
Your team decides what the AI may do, and up to which limit. Above it, a person approves first. Change the rules and run the same cases again.
04
Numbers you can compare
Every test run, with several use cases, ends in a report: what worked and what did not. Compare the runs and see whether they improve. Set them against the time spent today, and you can calculate the freed capacity.

Day 21: Does it work reliably? Does the team want to keep working this way? Can your IT run it? With the numbers, you calculate the potential and decide: three months in production, or stop.

Is it worth it?

NoYou stop. €9,000, nothing more.

The pricing model

What you pay. What you never pay.

You pay
A fixed price for the transitionThe first three weeks €9,000, plus VAT. Stop then, and that is all you pay. The full price is on the table in the thirty minutes.
Then
A share of the hours savedFor twelve months only, at your cost per hour, and never more than the hours left after the fixed price. Your controller signs off the method before it starts.
After that
NothingNo licence, no subscription, no fee per action.

You do not pay for consultant days. You pay a fixed price for the transition and a share of the time it gives back. Our share is based on the cost of the time released, not on what your people create with it. That upside stays with you. The software is free and stays with you.

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No lock-in

Whenever it ends, nothing is lost.

The whole year is built so that you need us less every month. Nothing stays with us: everything is set up on your infrastructure and your people's computers, the AI's set-up, your people's limits, every ticket. Your people build it with us from week one, and your HR uses it to bring the next teams and new colleagues into this way of working. After three months your first team works with the AI on its own, and your IT connects the next system without us. You decide how fast the next teams follow.

We never sit between your AI and your systems. Your passwords stay on your computers. In the three weeks only test data is used, on a company laptop; our server only sees the tickets. After that, nothing runs through us. The AI helpers that set up the Suveren system and the connections to your systems run in your company's own AI account, ChatGPT, Claude or Copilot, under your contract with that provider. Your IT sets them up, with us beside them on site, and holds the keys; we never get access to your accounts. If I am gone, your people and your AI carry on. The software stays with you whatever happens: after the three weeks it runs on your own computers, you get the source code with the right to change it, forever, and it follows the Human Agency Protocol, an open-source protocol. Change the AI, the vendor or us, and keep every rule your people wrote. Your IT can have the software checked for security as often as it likes, and commission an independent review at any time.

For your IT: how it runs and how to check it →

Suveren

Who is Suveren?

Suveren is Andreas Schadauer, Vienna, working with a network of partners. For twenty-five years I built software with teams inside businesses. That is how I learned to tell software that works from software that only looks like it works. Today the AI writes the code. I check it the way I always have: does it do what the customer needs, will it hold, would I sign it? Only then does my name go on it. The tests are public, and your own security people can check the rest.

Today I work the way I suggest your people work. The AI does the routine, my admin included, and the coding; my experience decides what goes out, and every email and post it sends carries a ticket in my name first. I bring that way of working to your company: AI helpers in your company's own AI account, run by your IT from the start. I bring the acceleration, you keep the capability. What I build with you runs on your own computers, and your IT can take it over from day one. Ask to see my tickets in the thirty minutes.

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